Privacy Policy

QuoteMe ("we," "us," or "our") operates the website quoteme.website (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service. By accessing or using the Service, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Information You Provide

• Account information: name, email address, and/or phone number when you create an account.
• Service request details: description of the service you need, ZIP code, preferred schedule, and any additional notes.
• Photos and media: images you upload to describe the work you need done.
• Communications: messages you exchange with service providers through the platform.

1.2 Information Collected Automatically

• Device and usage data: browser type, operating system, IP address, pages visited, and interaction timestamps.
• Cookies: session cookies managed by Supabase Auth to maintain your login session (see Section 5).

1.3 Information from Third Parties

• OAuth providers: if you sign in with Google or Kakao, we receive your name, email address, and profile picture from those services.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing the Service: processing your service requests, facilitating communication between you and service providers, and managing your account.
• Matching with businesses: sharing your service request details (including ZIP code) with relevant local service providers so they can submit quotes.
• Analytics and improvement: analyzing usage patterns to improve the Service, fix bugs, and develop new features.
• Communication: sending you service-related notifications, such as new quotes or updates to your requests.
• Legal compliance: complying with applicable laws, regulations, or legal processes.

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Service providers on the platform: when you submit a service request, relevant details are shared with businesses that may provide quotes.
• Legal obligations: when required by law, regulation, or legal process.
• Business transfers: in connection with a merger, acquisition, or sale of assets.

4. Third-Party Services

We use the following third-party services to operate the platform:

• Supabase: database hosting, authentication, and file storage. Your data is stored on Supabase infrastructure. See Supabase Privacy Policy.
• Google: OAuth login. When you sign in with Google, their privacy policy applies to the data they collect. See Google Privacy Policy.
• Kakao: OAuth login. When you sign in with Kakao, their privacy policy applies to the data they collect. See Kakao Privacy Policy.

5. Cookies

We use essential session cookies managed by Supabase Auth to maintain your authentication state. These cookies are strictly necessary for the Service to function and cannot be disabled. We do not use advertising or tracking cookies.

6. Data Retention and Deletion

We retain your personal information for as long as your account is active or as needed to provide you with the Service. You may request deletion of your account and associated data at any time by contacting us at support@quoteme.website.

Upon receiving a deletion request, we will delete or anonymize your personal information within 30 days, except where we are required by law to retain certain records.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy (COPPA)

The Service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe a child under 13 has provided us with personal information, please contact us at support@quoteme.website.

9. Your Privacy Rights (California Residents - CCPA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):

• Right to know: you may request that we disclose what personal information we have collected, used, disclosed, and sold about you.
• Right to delete: you may request deletion of your personal information, subject to certain exceptions.
• Right to opt-out of sale: we do not sell your personal information.
• Right to non-discrimination: we will not discriminate against you for exercising any of your CCPA rights.

To exercise these rights, contact us at support@quoteme.website. We will respond to verifiable consumer requests within 45 days.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of the Service after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@quoteme.website